BEN’S BIKES – TERMS OF SERVICE

Effective Date: 3/25/22

Welcome to Ben’s Bikes! By using our mobile bike services, rentals, and repairs, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

Ben’s Bikes offers mobile bike repairs, maintenance, rentals, and related services. Services are provided on-site at a location agreed upon with the customer.

2. Appointments & Cancellations

  • Appointments must be scheduled in advance and are subject to availability.

  • Cancellations or rescheduling requests should be made at least 24 hours before the scheduled service.

  • No-shows or last-minute cancellations may be subject to a fee.

3. Estimates & Payments

  • Any estimate provided is an approximation and may change if additional work or parts are required.

  • Payment is due in full upon completion of service unless otherwise agreed.

  • We accept Cash, Apple Pay, Visa, Master Card, American Express, Discover, Venmo, and Cash App.

4. Bike Rentals

  • Rental bikes must be returned in the same condition as received.

  • Any damages beyond normal wear and tear will be charged to the customer.

  • Late returns may incur additional fees.

5. Liability & Warranty

  • Ben’s Bikes is not responsible for any accidents, injuries, or damages occurring after a repair or rental.

  • Repairs come with a 14 Day limited warranty covering workmanship but not normal wear, misuse, or damage from improper use.

6. Customer Responsibilities

  • Customers must provide accurate information about their bike’s condition.

  • Customers are responsible for securing their own bikes; Ben’s Bikes is not liable for theft or loss.

7. Right to Refuse Service

We reserve the right to refuse service for any reason, including unsafe working conditions, inappropriate behavior, or failure to comply with these terms.

8. Changes to Terms

Ben’s Bikes may update these Terms of Service at any time. Continued use of our services implies acceptance of any changes.

9. Contact Information

For questions or concerns, contact us at:
Ben’s Bikes
(706) 308-1619 | bensbikesmobile@gmail.com | bensbikesmobile.com